The Hospital Authority has introduced the innovative "18CM Clinics" mobile application, designed to streamline the process of booking episodic appointments for Government Subsidised Outpatient Chinese Medicine Services. This user-friendly app allows patients to conveniently schedule visits at Chinese Medicine Clinics cum Training and Research Centres (CMCTRs) from anywhere, at any time. With its intuitive interface, users can effortlessly manage appointments, track real-time medication collection status, and access detailed information about each CMCTR. Additionally, the app features an e-Payment function, enabling seamless settlement of outstanding fees and easy access to payment records. Future updates promise even more enhancements to improve the patient experience.
The "18CM Clinics" app simplifies the appointment booking process, allowing patients to select preferred time slots and clinics with just a few taps. The system also sends timely reminders to ensure users never miss their appointments. Beyond scheduling, the app provides comprehensive clinic details, including operating hours and services offered, helping patients make informed decisions. The real-time medication collection feature further enhances convenience by reducing wait times at the clinic.
The integrated e-Payment function eliminates the need for cash transactions, offering a secure and efficient way to settle outstanding amounts. Users can review their payment history within the app, ensuring transparency and easy record-keeping. This feature supports multiple payment methods, catering to diverse user preferences. By digitizing payments, the app minimizes physical contact, aligning with modern hygiene standards and improving overall safety.
To accommodate a wide range of users, the "18CM Clinics" app is available in both Traditional Chinese and English, with adjustable font sizes for better readability. This inclusivity ensures that elderly patients or those with visual impairments can navigate the app comfortably. The dual-language option also caters to non-native speakers, making the app accessible to a broader audience. Clear instructions and prompts further enhance usability across different age groups.
The Hospital Authority plans to roll out additional features in upcoming updates, further enriching the app's functionality. These improvements may include personalized health tips, expanded clinic networks, and enhanced user interface designs. Continuous feedback from users will drive these developments, ensuring the app remains responsive to patient needs. Stay tuned for more innovative solutions aimed at simplifying Chinese medicine healthcare access.
Notes:
- Data transmission fees may be incurred for transmitting data through mobile devices. You are suggested to keep track of data usage all the time.
- "18CM Clinics" provides Traditional Chinese and English version with different font size display.
